Shipping policy
Shipping Policy
Shipping rates
Standard shipping rates are calculated at checkout based on the total weight of your order.
Orders totaling $100 or more qualify for free standard shipping.
Order processing
Orders are processed within 2–3 business days, excluding weekends and holidays. Orders ship after processing is complete.
Delivery estimates
After your order ships, please allow up to 5 business days for standard delivery. Delivery times may vary due to the shipping carrier, weather, holidays, and other factors outside our control.
Tracking information will be provided when your order ships, when available.
Address changes
Please make sure your shipping address is correct before completing your purchase. Contact us as soon as possible if you need to make a change. We can’t guarantee address changes after an order has been processed or shipped.
Shipping delays or missing packages
If your package is delayed, marked delivered but cannot be found, or has another delivery issue, please contact the shipping carrier first. You can also contact us at support@princeandcrew.com with your order number.